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Norton Installation

Installing Norton AntiVirus
Before you begin, close all open programs on your desktop.

To install Norton AntiVirus:

  1. Insert the CD into the CD-ROM drive.
    If the CD-ROM opening screen does not appear, read the section "If the CD-ROM opening screen does not appear" in the Technical Information section of this document.
  2. In the opening panel, click Install Norton AntiVirus to begin the installation
  3. In the Welcome panel, click Next.
  4. Read the License Agreement, click I accept the License Agreement, and then type your product key if prompted.
    If you do not accept the License Agreement, you cannot continue the installation.
  5. Click Next.
    Click Start Scan. This scan will take a few minutes.
    Once the scan begins, your options are:
    • If you want to stop the scan, click Stop Scan.
    • If you want to see the results of the scan, click View Details, and then click OK to exit the details panel.
  6. Click Next.
  7. In the Select the destination panel, select the folder where you want to install Norton AntiVirus.
  8. Click Next.
    The Installation Progress panel tracks the progress of the installation. This will take a few minutes.
  9. Click Restart Windows Now (recommended), and then click Finish.
The post-installing configuration:
  1. In the opening configuration panel, click Next.
  2. Click Next.
    The activation progress panel tracks the progress of the activation. This will take several minutes.
  3. Click Next.
  4. In the Activation Complete panel, review your subscription information, and then click Print to print your product key.
    You will need this product key if you want to install this product on a new computer.
  5. Click Next.
    Connection may take several seconds.
  6. In the Create your Norton Account panel, do one of the following:
    • If you are registering this product for the first time, complete the Create new account section, and then click Submit.
    • If you currently have a Norton account, complete the I already have an account section, and then click Sign-In.
      A confirmation panel appears.
  7. Click Next.
  8. Review the Thank You panel, and then click Finish to allow Norton AntiVirus to perform the following tasks:
    • Run LiveUpdate Downloads and installs the latest security protection
    • Scan Now Scans your computer to ensure protection
  9. In the Welcome to LiveUpdate panel, click Next to start the search for product updates.
  10. In the Options panel, review the available updates, and then click Next.
    It is recommended that you download all checked updates. Downloading the updates will take several minutes.
  11. When the updates are complete, click Finish to begin the virus scan. This scan will take several minutes. Once the scan begins, your options are:
    • If you want to stop the scan, click Stop Scan.
    • If you want to temporarily stop the scan click Pause. When you are ready to restart the scan, click Resume.
      It is recommended that you allow the scan to complete.
  12. On the Scan Complete panel, review the scan details, and then click Finish

Configure Norton for maximum protection:

To enable Automatic LiveUpdate
  • Start Norton AntiVirus.
    If Norton AntiVirus is part of Norton Internet Security or Norton SystemWorks, then start that program.
  • Click Options.
    If a submenu appears, then click Norton AntiVirus.
  • In the left list box, click LiveUpdate.
  • Check Enable Automatic LiveUpdate (recommended).
  • Click Apply updates automatically without interrupting me (recommended).
  • Click OK.


  • Startup Scan (Windows 98 only)
    Startup scanning is designed to scan for viruses when you turn on the computer. (The startup scan is only available on Windows 98.) Follow these steps to enable the startup scan.

    To turn on the startup scan
  • Start Norton AntiVirus.
    If Norton AntiVirus is part of Norton Internet Security or Norton SystemWorks, then start that program.
  • Click Options.
    If a submenu appears, then click Norton AntiVirus.
  • Under Other, click Miscellaneous.
  • Under "What to do at system startup," check Scan system files at startup.
  • Click OK.
  • Auto-Protect
    Auto-Protect is designed to scan for viruses when files are opened, moved, created, or downloaded. Follow the instructions that apply to your version of Norton AntiVirus to configure Auto-Protect for maximum protection. Auto-Protect is on by default in Norton AntiVirus.

    To turn on Auto-Protect
  • Start Norton AntiVirus.
    If Norton AntiVirus is part of Norton Internet Security or Norton SystemWorks, then start that program.
  • Click Options.
    If a submenu appears, then click Norton AntiVirus.
  • Click Auto-Protect.
  • Check Start Auto-Protect when Windows starts up (recommended).
  • Under "Which file types to scan," check Comprehensive file scanning.
  • In the left list box, click Advanced.
  • Under "What activities to monitor when using floppy disks," check Scan floppy disk in A: for boot viruses when shutting down.
  • If your computer has two floppy disk drives, then check Scan both drives A: and B:.
  • Click OK.

  • Script Blocking
    A script is a program that is written with a scripting language, such as Visual Basic Script or JavaScript, and can be executed without user interaction. Scripts can be opened with text editors or word processing programs, so that they are very easy to change.
    Scripts can be used when you log on to the Internet, or check your email. Restarting your computer involves using scripts that tell your computer what programs to load and run.

    A script can also be written to perform malicious activities when it is launched. You can unknowingly receive a malicious script by opening an infected document or email attachment, viewing an infected HTML email message, or visiting an infected Internet Web site.

    Script Blocking detects Visual Basic and JavaScript viruses without the need for specific virus definitions. It monitors the scripts for virus-like activity and in most cases you receive an alert telling you that a potential threat was found.

    Script Blocking is on by default in Norton AntiVirus. Follow these steps to check if it is running and to enable the feature if it is not.

    To enable Script Blocking
  • Start Norton AntiVirus.
    If Norton AntiVirus is part of Norton Internet Security or Norton SystemWorks, then start that program.
  • Click Options.
    If a submenu appears, then click Norton AntiVirus.
  • In the left pane, click Script Blocking.
  • In the right pane, if the entry is not checked, then check Enable Script Blocking (recommended).
  • Click Ask me what to do (recommended).
  • Click OK.

  • Instant Messenger file download scan
    The Instant Messenger (IM) scanner is enabled automatically if one of the following IM programs is installed before you install Norton AntiVirus. If you install one of these programs after Norton AntiVirus has been installed, then do the following.

    To make sure that the Norton AntiVirus IM scanner has been enabled
  • Start Norton AntiVirus.
    If Norton AntiVirus is part of Norton Internet Security or Norton SystemWorks, then start that program.
  • Click Options.
    If a submenu appears, then click Norton AntiVirus.
  • Click Instant Messenger.
  • Check the instant messenger program that you installed, and then click OK.
  • Email scanning
    Email scanning is designed to scan incoming email for viruses, before it is written to the hard drive.

    To configure email scanning for maximum protection
  • Start Norton AntiVirus.
    If Norton AntiVirus is part of Norton Internet Security or Norton SystemWorks, then start that program.
  • Click Options.
    If a submenu appears, then click Norton AntiVirus.
  • Click Email.
  • Under "What to scan," check both Scan incoming Email and Scan outgoing Email.
  • Check Enable Worm Blocking.
  • Click OK.
  • Manual scans
    Manual virus scans examine the hard drive for viruses. To configure manual virus scans for maximum protection, follow the instructions that apply to your version of Norton AntiVirus to move the bloodhound heuristics level to high and then scan the computer.

    To configure manual virus scans for maximum protection

  • Start Norton AntiVirus.
    If Norton AntiVirus is part of Norton Internet Security or Norton SystemWorks, then start that program.
  • Click Options.
    If a submenu appears, then click Norton AntiVirus.
  • Click Manual Scan.
  • Under "What items to scan in addition to files," check the following:
    • Memory (in Windows 98/Me only)
    • Boot records
    • Master boot records
  • Under "File types to scan," click All files, and check Scan within compressed files.
  • In the left list box, click Bloodhound.
  • Check Enable Bloodhound heuristics (recommended).
  • Do one of the following depending on your situation:
    • If you suspect that your computer may be infected, then check Highest level of protection.
      Choosing the "Highest Level of Protection" may cause Norton AntiVirus to incorrectly report a virus. Symantec suggests that you use this setting only if you highly suspect that you have a virus. If Norton AntiVirus detects a virus only when heuristics is set at "Highest Level of Protection," then we suggest that you use Scan and Deliver to submit a virus sample to the Symantec AntiVirus Research Center. For instructions on using Scan and Deliver, see the document How to submit a file to Symantec Security Response using Scan and Deliver.
    • If you do not suspect that your computer may be infected, check the middle setting "Default level of protection (recommended)."
  • Click OK.

  • Scheduled scans
    Scheduled scans are designed to scan the hard drive for viruses at a predetermined time. The computer must be turned on at the scheduled time for a scheduled scan to occur. Norton AntiVirus is configured to run a weekly scan every Friday by default. If you have changed the default setting or you want to change the time or frequency of the scheduled scan, follow the steps in this section.

    To configure a scheduled scan for maximum protection in Norton AntiVirus
  • Start Norton AntiVirus.
    If Norton AntiVirus is part of Norton Internet Security or Norton SystemWorks, then start that program.
  • Click Scan for Viruses.
  • Click Scan my computer.
  • Click the icon under Task Schedule.
  • Select the time and frequency for the scan.
  • Click OK.
  • (source: Symantec)

     

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